Best for companies/teams interested in conducting user research at an organization (ex: product managers, designers, developers, etc) with no to little user research experience

Maximum 15 attendees

Expected Outcomes:

• Understand how to create a successful and valid research project from scratch

• Learn how to choose the most relevant method for the research questions being answered

• Develop an understanding of how to choose and recruit the proper participants for the research

• Strategies for how and where to document research plans, questions, and other processes

• Understand the tools necessary for research and some examples of great tools that help with the research process

• Create a research plan based on your own personal project, with personalized feedback from me

• Guides, templates, and other relevant resources to continue the education beyond the workshop

Topics:

• Formulating research questions and goals

• Overview of methods

• Picking the right method

• Picking the right sample

• Documentation + tools

Time Investment

• Eight hours, held remotely and split over two days

Financial Investment: £10,500

Best for companies/teams who wants to conduct or improve usability testing (ex: user researchers, product managers, designers). If new to user research, I recommend first taking my workshop "set up a research project for success."

Maximum 15 attendees

Expected Outcomes:

• Gain confidence in planning and conducting usability tests

• Develop an understanding of how to write effective and appropriate user research tasks that don't lead or bias participants

• Understand how to include quantitative data (ex: time on task, task success) in usability tests

• Learn new analysis, synthesis, and sharing techniques, including what to do in "non-ideal" situations (ex: lacking time)

• Guides, templates, and other relevant resources to continue the education beyond the workshop

Topics:

• How to plan usability testing from beginning to end

• Creating valid and effective tasks for usability testing

• Incorporating quantitative data into usability tests

• Synthesizing and sharing usability tests

• (With request) Set up a rolling research program

Time Investment

• Eight hours, held remotely and split over two days

Financial Investment: £10,500

Best for user research teams or product teams who feel comfortable conducting more advanced user research techniques.

Maximum 15 attendees

Expected Outcomes:

• Gain confidence in planning and conducting generative research

• Learn best practices for generative research

• Develop a superpower for building rapport with users and getting them to open up

• Understand how to deal with tough participants and situations

• Guides, templates, and other relevant resources to continue the education beyond the workshop

Topics:

• How to plan generative research from beginning to end

• Forming and asking the "right" questions

• Building rapport with participants

• Getting to depth with participants

• Generative research moderation best practices

• Synthesizing and sharing generative research

Time Investment

• Eight hours, held remotely and split over two days

Financial Investment: £10,500

Best for teams who conduct workshops at their organization and would like to improve.

Maximum 15 attendees

Expected Outcomes:

• Gain confidence in facilitating workshops

• Learn new facilitation techniques for remote and in-person workshops

• Develop a superpower for facilitating engaging and collaborative workshops with others

• Understand how to deal with tough participants and situations that arise in workshops

• Guides, templates, and other relevant resources to continue the education beyond the workshop

Topics:

• Workshop facilitation best practices

• Determining workshop goals and outcomes

• Dealing with tough participants and participant dynamics

• Utilizing convergent and divergent work

• Working with multiple communication styles

• Learning new workshop techniques

Time Investment

• Eight hours, held remotely and split over two days

Financial Investment: £10,500

Best for teams looking to measure, communicate, and amplify the impact of their user research, ensuring it drives meaningful change within their organization.

Maximum 15 attendees

Expected Outcomes:

• Gain confidence in tracking and demonstrating the value of user research

• Learn practical techniques for measuring research impact, even in “non-ideal” situations (e.g., when impact is unclear or difficult to quantify)

• Develop a superpower for crafting compelling impact narratives that resonate with stakeholders

• Understand how to integrate research impact tracking into your workflow without adding unnecessary overhead

• Access guides, templates, and other relevant resources to continue the education beyond the workshop

Topics:

• What research impact looks like and how to measure it

• Defining key metrics and indicators of success

• Tracking impact over time and overcoming common challenges

• Making research actionable and ensuring findings drive real change

• Reporting research impact effectively to different stakeholders

Time Investment:

• Four hours, held remotely

Financial Investment: £5,250

Best for teams looking to build a structured, scalable, and impactful approach to user research, ensuring insights drive meaningful business and product decisions.

Maximum 15 attendees

Expected Outcomes:

• Gain confidence in designing and implementing a research strategy that aligns with business and product goals.

• Learn how to prioritize research efforts for maximum impact and efficiency.

• Develop a superpower for getting stakeholder buy-in and making research an essential part of decision-making.

• Understand how to standardize research processes for consistency and scalability.

• Access to guides, templates, and other relevant resources to continue the education beyond the workshop.

Topics:

• The foundations of a strong user research strategy.

• Aligning research with business and product objectives.

• Prioritizing research efforts to maximize value.

• Standardizing research processes for efficiency and consistency.

• Gaining stakeholder buy-in and integrating research into workflows.

• Scaling research in growing teams and organizations.

Time Investment:

• 4-8 hours, held remotely, depending on needs

Financial Investment:

£5250 @ 4 hours
@10,500 @ 8 hours

Best for teams looking to improve their efficiency and effectiveness in synthesizing research and sharing it in an impactful way with stakeholders.

Maximum 15 attendees

Expected Outcomes:

• Gain confidence in analyzing and synthesizing your research

• Learn new analysis, synthesis, and sharing techniques, including what to do in "non-ideal" situations (ex: lacking time)

• Develop a superpower for writing compelling insights and actionable recommendations

• Understand how to effectively share your user research

• Guides, templates, and other relevant resources to continue the education beyond the workshop

Topics:

• Analysis techniques for evaluative and generative research

• Synthesis techniques for evaluative and generative research

• Writing compelling user research insights

• How to effectively share results and make recommendations

• Analysis paralysis and what to do

Time Investment

• Four hours, held remotely

Financial Investment: £5250